Palace TV Support

Simply email palacetvsupport@streamamg.com stating that you wish to cancel your subscription. Please be advised that 5 working days' notice is required ...

Refunds can only be issued for people who have reported a technical issue during the game that is the fault of us or our providers and cannot be rectified. ...

You must first register for a free Palace One Account (https://login.cpfc.co.uk) and then login. Then click here https://eagles.cpfc.co.uk/palace-audio/, ch...

If you've forgotten your Palace account username and / or password then please click on the relevant Forgot Password link on the login screen, on either...

No. Palace Player was provided by the EFL whereas Palace Audio is run by CPFC, so you’ll need to create a new account and sign up again to access the new pl...

If you are on a monthly package it is an accepted risk that some months will have more live fixtures than others so no refund will be given in those cases.

Yes, after each month (monthly pass) or the first 12 months (season pass) the subscriptions will automatically renew with the payment method you used.