Please ensure your sound button is switched on / volume is high, on your phone or computer. Please report your technical issues to palacetvsupport@streamamg.com who can investigate whether there is a problem with what is being broadcast.
If there are no issues at our end we’ll ask you to confirm some details about the device, software and your internet connection.
Please note that it is your responsibility to ensure you are using compatible technology ahead of purchasing a Palace Audio subscription.